Safety matters because you’re matter to us
We’re working to make WhereGO the safest way to get around our region. We do this by leveraging the latest safety technologies and ensuring a rigorous onboarding and training process for our Captains. You can also track your ride and get in touch with us anytime, 24/7.
Safety Measures for Customers
Before you ride
All Captains undergo a thorough screening process and regularly receive safety and security training.
During your ride
We provide you with insurance for every ride. In case of emergency, you can reach out to our 24/7 in-ride call centre.
After your ride and beyond
From Captain ratings to mystery shoppers, we work tirelessly to identify and mitigate potential risks.
Safety Measures for Captains
Before you ride
As a Captain, you are able to check a customer’s rating before accepting any ride. We also have your back with state-of-the-art geofencing technology that avoids dangerous areas.
During your ride
We provide you with insurance for every ride In case of emergency, you can reach out to our 24/7 in-ride call centre.
After your ride and beyond
Our team of dedicated safety and security professionals is here to make sure you have a safe and pleasant experience.